ABOUT

About Coolabee
Welcome to Coolabee
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Coolabee offers a carefully selected range of books, gifts and everyday products, with a focus on quality, value and reliable service. With a rich background as one of the leading book distributors in Australia and New Zealand, we have expanded our expertise to curate a diverse range of handpicked products suitable for personal use, gifting and special occasions.
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To support our collaboration with our Australian team, warehouses and fulfilment partners, part of our operation follows Australian business hours. This helps us coordinate stock, process orders and manage fulfilment across both Australia and New Zealand more efficiently.
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In 2024, Coolabee evolved into an independent retail brand in New Zealand, distinct from our wholesale operations. Our primary focus is on delivering a more refined, practical and professional retail experience for customers shopping online.
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At Coolabee, we understand that choosing the right gift or product should be simple and enjoyable. Our mission is to offer a useful and well considered selection of products that suit different needs, preferences and budgets. Whether you are looking for a thoughtful present for a loved one, a corporate gift, a book, a practical item or something for a special occasion, we aim to make the shopping process clear, reliable and convenient.
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Our range is selected with care. We look for products that offer good quality, practical value and lasting appeal, rather than simply adding items for the sake of variety. Each item we offer is chosen with the customer experience in mind, from the product itself to the way it is packed and delivered.
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As a customer focused company, we place great importance on accurate product information, clear order updates and dependable fulfilment. From browsing our website to receiving your parcel, we want the process to feel straightforward and trustworthy. If you have any questions before or after placing an order, our customer support team will do their best to assist.
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Whether you are celebrating a birthday, anniversary, graduation or another special occasion, we believe a well chosen gift can make the moment more meaningful. With our commitment to quality, variety and reliable service, we invite you to explore our collection and find something thoughtful, useful and enjoyable.
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Thank you for choosing Coolabee. We appreciate your support and look forward to being part of your memorable moments.
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Gentle Reminder for Book Purchasing
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We would like to share some important information about how our book purchasing and stock availability work.
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Since 2022, we have continued to develop our public sales channels to make more of our book range available to retail customers. However, some book titles may be subject to publisher agreements, supply arrangements or industry restrictions. This means certain titles may not always be available for public sale through every channel. We appreciate your understanding.
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For personal book purchases, we recommend browsing our online store or our other available retail channels. These channels provide a convenient way to check current availability and place orders directly.
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To support both retail customers and book retailers, we have established five warehouses and seventeen distribution points across Australia and New Zealand. These strategically located facilities and partner channels support sales and fulfilment across coolabee.co.nz, Trade Me, The Market, Gumtree and selected marketplace partners.
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While we no longer operate company owned direct selling accounts on some international platforms, our supply arrangements continue through different channels. For Amazon US and Amazon Australia, we supply selected book titles directly to Amazon. These books may then be sold by Amazon and fulfilled through Amazon’s own retail and fulfilment channels.
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On eBay and similar marketplaces, we supply selected online retailers and marketplace sellers rather than operating an official eBay retail account. This means some books available through eBay and other major platforms may be sourced through our wider supply network or retail partners.
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Please keep in mind that stock levels may vary between channels.
Occasionally, a product may appear as out of stock on one platform while still being available through another. This can happen because stock is held across different warehouse locations, fulfilment points or partner channels. Where possible, we recommend purchasing from the channel that currently shows the item as available. This helps ensure a smoother and more reliable shopping experience.
